Service
Bonsai AI Workers
AI colleagues, each holding a fixed role in your operation. Forget chatbots and dashboards: these read, decide and act for themselves across your ERP, mailbox, scheduling and bookkeeping. Anything from a virtual back-office worker to a virtual planner, freight forwarder or accountant.
Ongoing · from €5K
In day-to-day use at
What Bonsai AI Workers is.
Teams that want to take repetitive process work off their hands without ripping out their existing systems, and to scale up without hiring more people.
Bonsai AI Workers are digital colleagues, each holding a fixed role in your operation. Forget chatbots and dashboards: these read, decide and act for themselves across your ERP, mailbox, scheduling and bookkeeping. Anything from a virtual back-office worker to a virtual planner, freight forwarder or accountant.
They sit as a layer around your existing systems, so nothing has to be replaced. A good fit when you want to automate whole workflows without committing to a full digital twin.
What you get
- Agents that read, decide and act on their own, process by process
- Each with a fixed role: back office, scheduling, freight forwarding or bookkeeping
- Run them alongside your existing systems, with nothing to replace
- As SaaS or built fully bespoke, hosted in your own environment
- Your data, no lock-in
- Standard SLA, monitoring and a human in the loop where it counts
Why this works.
Decides and acts for itself
The agent runs whole tasks on its own, with a human in the loop where it counts.
Nothing to replace
An AI layer wraps around your current software, so there is no migration.
Scale without hiring
Soak up peaks and growth without taking anyone else on.
In your own environment
Hosted wherever you choose, and your data stays yours.
What a worker actually does.
Each worker holds one fixed role, wired into the systems you already run.
Logistics & Transport
Order entry
Pulls orders out of email, PDF and Excel, checks them and drops them into your TMS or ERP as draft orders. The planner confirms.
Trade & Wholesale
Invoice processing
Reconciles purchase and charter invoices against orders and receipts in a three-way match, then flags discrepancies and any surcharges that slipped through.
Trade & Wholesale
Quotes
Identifies the products in an enquiry, fetches prices, volume tiers and terms from your ERP, and lines up a draft quote.
Logistics & Transport
Shipping documents
Builds CMRs, packing slips and accompanying paperwork from your order data and has them ready automatically for every shipment.
From the field: Cerelia
Customer questions & complaints
Fields customer questions and works complaints from intake through to a draft reply, wired into your systems. Days become minutes.
Logistics & Transport
Planning support
Suggests trip and production schedules that stay within your rules and constraints. The planner accepts or tweaks them.
Logistics & Transport
Capacity & load factor
Spots return freight and chances to combine loads, so trips run fuller and empty kilometres come down.
Trade & Wholesale
Master data in order
Deduplicates and enriches item, customer and supplier data across all your systems, the groundwork that any further automation rests on.
Food & Fresh Produce
Packing list processing
Turns packing lists in any supplier's format into order lines and batch data, with a human in the loop for the tricky cases.
Ports & Maritime
Demurrage & detention
Keeps an eye on free-time windows, release status and return deadlines, and warns you before charges start to mount.
Customs & Forwarding
Customs files
Reads through the trade documents, drafts the classification and checks the file before it is filed. The declarant has the final say.
Customs & Forwarding
Inbox triage
Sorts incoming mail, lifts out the attachments, chases up anything missing and files it all in the right place.
Proof from the shop floor.
Projects already running this today, and the numbers they produced.
Government · The Hague
Gemeente Den Haag
KID, an AI platform that opens up the council's knowledge
Bekijk case
Food · FMCG
Cerelia
From postage stamp to AI draft: complaint handling without printing
Bekijk case
Maritime · Inland shipping
Rederij de Jong
AI brokering: matching cargo and vessel capacity automatically
Bekijk case“Working with Bonsai on the AI search tool for the KID platform (Gemeente Den Haag and The Hague University of Applied Sciences) was a real pleasure. The team are professional, easy to work with, and they bring strong technical expertise together with a real grasp of the societal context. We look back on it very happily and warmly recommend Bonsai as a partner for AI work.”
Get started
Want to see what Bonsai AI Workers could do in your operation?
Grab a slot with a co-CEO straight away, or take a look first at how we work, from discovery through to an SLA.