Discovery & scoping
We get to grips with your operations and set the scope together, starting with the process that holds the clearest value.
You get: A sharp picture of your operations and a clear scope, with the biggest win up front.

For companies that make, produce, move and trade: our AI software lets the same team deliver more, with no extra hires and no patchwork of tools.






















Working software on the quayside, in the warehouse and on the building site, with the numbers it delivered.
For companies that make, produce, move and trade, we build bespoke AI software. A generic tool leaves you using 6% of its features; ours fits the way your business really works. Processes run smoother, friction drops away, and your time stops going on workarounds and manual graft. We are your Software Operating Partner rather than an agency that ships once and walks: we build, run and scale alongside you, you own it from day one, and everything we build is no cure, no pay.
Econometricians, engineers, data scientists and designers under one roof in Rotterdam. The people who understand your business are the ones who build it. Nobody hands work off, and no report gets lobbed over the wall.
We build bespoke AI software: a digital twin of your organisation (your ERP, owned by you) and virtual AI workers that take on whole roles. The alternative to SAP, Dynamics, Exact and AFAS.
You pick Bonsai because we take the whole thing off your plate, backed by a track record with the likes of Heijmans, Port of Rotterdam and Rederij de Jong.
Twelve solutions drawn from real work, shown in a demo of the Bonsai Platform.
Each AI Worker holds one fixed role in your operation, wired into the systems you already run. A human stays in the loop where it matters, and every step is traceable.
WORKSPACE
DashboardInbox12OrdersPlanningInvoicingOrder intake · today
Active47
received
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INBOX · 08:31
FW: Transport order Mon 16/6 + attachment.pdf
Van Dalen Transport · planning@vandalen.nl
DRAFT ORDER · ORD-2031
7 orders differ from the agreed price. Draft emails to the suppliers are ready.
Hear from the companies that count on Bonsai Software every day to build, scale and push ahead with AI.
“Bonsai is an exceptionally sharp and entrepreneurial team of software and AI specialists. They pair a clear, problem-solving approach with that typical Rotterdam attitude of rolling up your sleeves and getting it done, no fuss, using the latest technology. And just as important, they're genuinely good people to work with.”
Eight steps, no surprises. From first call to an SLA that keeps it running.
From getting to grips with your operations through to delivery and support, with software that's yours at the end.
We get to grips with your operations and set the scope together, starting with the process that holds the clearest value.
You get: A sharp picture of your operations and a clear scope, with the biggest win up front.
We make it tangible with a design and a working prototype, before any real building starts.
You get: A design and prototype that show how the solution works.
The PRD sets out exactly what we build and why: scope, modules, assumptions and schedule.
You get: A signed-off PRD covering scope, modules, assumptions and schedule.
We build in phases and deliver working software, wired into the systems you already use.
You get: Working software with each phase, owned by you and free of lock-in.
Every phase ends with a test and a clear go or no-go before we move on.
You get: A tested phase with a considered go or no-go decision.
We deliver and go live in production, right next to your people on the shop floor.
You get: A working system in production, delivered and yours to keep.
From there we stay on as your operating partner under an SLA, handling monitoring, support and ongoing development.
You get: An SLA covering monitoring, support and continuous improvement.
Pick a slot in our diary below.
June 2026
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Send us a quick note on what you're up against. You'll hear back from a co-CEO in person within one working day.
Get in touchAnswers to the questions clients ask us most often about working with Bonsai.
Still have questions? We'll help you out
Got a complex operation or a specific integration in mind? Our team will think it through alongside you.
Get in touchBoth. At one end, autonomous AI workers that take over a single role or process, say drawing up quotes or handling documents. At the other, a digital twin: bespoke software that runs your whole operation and replaces the scattered systems you've ended up with. We start with the process that holds the clearest value and grow it from there.
With the systems you already run: your ERP, TMS, WMS, accounting such as AFAS or Exact, customs software, carrier portals and your mailbox. Usually we lay a layer over what you've already got rather than ripping it out, though where replacing a system is where the biggest gain lies, that's what we'll do.
Whichever pays off most. Sometimes we build bespoke software around the ERP you've got; sometimes we swap out a package you've outgrown for a digital twin that actually fits the way you work, at a fraction of what a SAP or Dynamics project costs. We work that choice through with you up front in a business case.
No. We build the software on your existing data and processes, capturing how you work, your documents and your rules right inside the system. You won't be training any models, and the system won't go off learning on its own unchecked. When something needs to change, we make the change ourselves, on purpose.
We work in set phases: discovery and scoping first, then a design and prototype, then a PRD that locks the scope down, and only then building, testing and delivery. As a rule, a first working result is live in production within a quarter, with a go or no-go at every phase.
That risk is ours to carry. We work with milestones and no-cure-no-pay per phase: you sign off each phase before the next one begins, and you only pay for work that delivers. You're never on the hook for the whole scope at once, just the next step.
It comes down to the scope, which we work through with you up front. Every service comes with a list of ingredients: what you get, what it costs and what you own. The price you sign is the price you pay, with no rises on renewal and no hidden licence fees.
Yes. The code, the data and the system are yours on delivery, written into the contract. The exit strategy is on paper from day one: walk away from us tomorrow and your system carries on as normal. You're never renting something that ought to belong to you.
You decide where it runs, and we can host the whole thing in your own environment, keeping sensitive data inside your own walls. The architecture doesn't tie you to any one vendor; it's built on Docker and open source wherever we can, so you're never locked into a single cloud provider.
That's exactly when it helps most. The people who understand your business case are the same people who build the software: engineers, data scientists and designers under one roof. Nothing gets handed off from an advisor to a builder, and you won't be left running a separate sprint in-house for every change.