The challenge
The existing system was old and hard to change, and the company leaned heavily on the vendor for it. Orders arrived by email and were processed by hand, which led to errors.
Data was scattered across several systems with no single source of truth. The links to Portbase, Transics, Exact and PTV were limited, and there was barely any view of margins per client, trip or contract.
Our approach
- 01
Modular AI digital twin
One modular platform with a central CRM for everyone involved, designed around AI from the start rather than bolted on later.
- 02
Order entry and planning
Automated order entry through standardised Excel templates, plus visual planning that handles multi-leg trips.
- 03
Margins and invoicing
Contract management with margins calculated automatically and invoicing tied straight into Exact.
- 04
Connected to the chain
Links to Portbase, Transics and PTV pull telematics, customs and route optimisation into one flow.
The result
Automating the order processing saves around 110,000 euro a year by cutting out manual entry errors. Cabooter now sees margins per client, trip and route in real time, runs a better load factor, and no longer depends on outside vendors, on an AI-ready architecture with room to optimise further.